More Than Cocoa - Terms & Conditions

1. Introduction
   Welcome to More Than Cocoa. By accessing our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.
2. Company Information
   More Than Cocoa is a UK-based business specialising in artisanal chocolates. The registered address is:
   1 Cheshire Grove, Kidderminster, DY11 6AY, Worcestershire.
   For any enquiries, please contact info@morethancocoa.co.uk.
3. Availability, Product Range & Prices

• Prices, ranges and availability of products are subject to change.
• Certain products or services may be available exclusively online through the website. These products or services may have limited quantities.
• We have made every effort to display as accurately as possible, the colours and images of the products that appear in the store. However, I cannot guarantee that your computer monitor's display of any colour will be accurate.
• We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
• We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
• We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

1. Ordering & Payment

• Orders can be placed through our website.
• Payment must be made in full before dispatch. We accept major credit/debit cards and other specified payment methods.
• Prices are in GBP and include VAT where applicable.
• We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include: orders placed under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address. If we make changes to or cancel an order, we will attempt to notify you via email and/or billing address/phone number provided at the time the order was made.
• We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
• You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card details, so that we can complete your transactions and contact you as needed.

1. Delivery

• We aim to dispatch orders within 3 working days, subject to stock availability.
• Shipping costs and estimated delivery times are provided at checkout.
• We are not responsible for delays caused by third-party couriers.
• We reserve the right to delay the dispatch of goods during hot weather spells to protect the products ordered.

1. Refunds & Returns

• Due to the perishable nature of our products, we do not accept returns.
• If your order arrives damaged or incorrect, please contact us within 48 hours with photos.
• Refunds or replacements will be issued at our discretion.

1. Allergens & Dietary Information

• Our chocolates may contain allergens such as nuts, dairy, gluten, and soy.
• All products are dispatched with a full allergen declaration, but cross-contamination is possible. If you have any concerns, please email us prior to placing an order.

1. Intellectual Property

• All content on our website, including images and text, is the property of More Than Cocoa and may not be used without permission.

1. Errors, Inaccuracies & Omissions

• Occasionally, there may be information on our site or in our services that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on our site is inaccurate at any time without prior notice (including after you have submitted your order).
• We undertake no obligation to update, amend, or clarify information on our site or related websites, including pricing information, except as required by law. No specified update or refresh date should be taken to indicate that all information has been modified or updated.

1. Liability

• We are not liable for any adverse reactions to our products.
• Our liability is limited to the purchase price of the affected product.

1. Governing Law
   These Terms & Conditions are governed by UK law. Any disputes will be handled in UK courts.
2. Amendments
   We may update these terms at any time. The latest version will always be available on thiswebsite.